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CRM (Customer Relationship Management) is one of the best way to make Transport Business relationship with Customer.
CRM helps to solve Customer problem with ease and also CRM helps to find new clients for the transport business so that Business win their trust.
solve any kind of query of customer via providing valuable support and also provide additional services throughout Customer Relationship.
There is KATS IPro module to run smooth the business operation, which is called CRM. You might also know that CRM is a customer relationship management system.
So with the help of KATS IPro CRM module you can easily recorded customer's complaint and when we give its solution, it also has an entry.
so that the management It is known whether the complaint which is getting generated from the customer site is responding timely or not and at the same time it also gets to know what kind of mistakes our staff make from which the customer's complaint comes.
So this feature helps your transport business to get great feedback from the customers with solve their problem, find new customers and easily find out your staff mistake and you can improve your work productivity.